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Get A Load of Our Live Dealer Casino Games. Our live dealer casino games are as close as it gets to the real deal. However, unlike real-life casinos, you get to play right wherever you find yourself! With The Phone Casino, you can play tons of Live online Casino games, all while chilling in your own space! And there’s absolutely no dress code! Help is a click or a phone call away. Contact us with your questions via email: NJSupport@harrahscasino.com or Phone: 1-855-218-6230 Please be advised, you must be physically located in the state of New Jersey and of legal gambling age (21+) to play. SLOTS LIVE CASINO PROMOS. You can now contact our Customer Support team by phone or via Live Chat any time between the hours of 3am and midnight, 7 days a week. Online Casino Support (855) 582-5117: Online Sports Support (855) 873-1010: Live Chat Chat with us. Email Our Customer Service team is also available at email.

We understand that you want answers quickly and easily, especially when you’re on the go. While we’re always happy to help, wait times can fluctuate and are sometimes unpredictable. So before picking up the phone, shooting us an email or Live Chatting one of our agents, we’ve built an optimized Help Center so you can find answers faster, easier, all on your own.

Here’s how:

Help Center Topics

Our Help Center is organized by topic to make it easy to find answers to our players’ most important questions. Click the topic relevant to you and you’ll likely find an article that can help you in no time at all. Help Topics have also been categorized even further to help narrow your search.

If an answer doesn’t immediately jump out at you, check out our…

Help Center Search

Our search function operates as a single word, predictive search. Once you start typing, our system will detect your search word and populate the top three options that include that word.

If our suggestions don’t match the question you’re looking for, hit enter, go or return (depending on your device) and any Help Center article containing that word is then displayed.

Still Can’t Find What You’re Looking For?

If you’ve stumped the system or you just need a little reassurance, don’t worry. At the bottom of every article we ask:

Did you find what you were looking for?, click the ‘No’ button.

You’ll then be presented with the contact methods available to you. Select your preferred method and the next available Customer Service Agent will be happy to help.

Deposit questions

In order to make a Deposit, you must first download Royal Ace Casino's software. Forcomplete step-by-step instructions on downloading and installing Royal Ace Casino,please go to theDownload Now section of this site or contact us throughLive Help.

After installation of the Royal Ace Casino software, you must open a Real Money Account.Upon opening your account you will receive your Real Money Account Name (also called ausername) and password. You are now ready to make a deposit into your Royal Ace Casinoaccount.

• Launch the Royal Ace Casino software, and select the 'Play for Real Money' option.
• Enter your Real Money Account Name and password in the 'Login' screen.
• Click on the 'Cashier' icon, followed by the 'Deposit' option.
• Select your preferred Deposit method.

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Generally, credit card or debit card deposits made in Canada, the UK or EU countries thatuse the Euro will be converted into and charged to your card in US dollars. Theconversion rate applied will be the daily rate used by our bank. Once the deposit hasbeen approved, you will be sent your transaction ID and the amount deposited in USdollars. In some circumstances, the deposit will be charged in US dollars at the rateused by your issuing bank.

Royal Ace Casino uses the latest encryption and protection technologies, to ensure thatyour financial information is completely secure. You can feel confident submitting yourCredit Card details on our secure form, in fact, it's safer than using your Credit Cardat your local gas station or ordering a pizza!

Email Casino Support:

Deposit Questions: [email protected]

General Questions: [email protected]

Below is a list of each deposit method that is offered by Royal Ace Casino. For completeinstructions on how to make a deposit using any of the methods from the list.

Payment Methods:

• Visa $50 - $1,000 per transaction
• Credit Card Deposit by Telephone or Live Chat $50 - $5,000 per day
• Cash Transfer (contact us for this option) $50 - $1,350per transaction

Customer Support: For assistance regarding Royal Ace Casino depositmethods, please click here for Live Help.

Deposit Questions:[email protected]

General Questions:[email protected]

In most cases your Deposit at Royal Ace Casino will be processed immediately, butdeposits made by cash transfer can take up to 20 minutes for verification. In certainunusual cases your Deposit could take up to 24 hours to process.

If for any reason your Deposit is not approved, you will be notified by Email within afew minutes.

Customer Support: For assistance regarding Royal Ace Casino depositmethods, please click here for Live Help.

Deposit Questions:[email protected]

General Questions:[email protected]

We strongly recommend using Royal Ace Casino's secure Online Credit Card system. It isfast, user friendly, and completely secure. We use SSL (Secure Socket Layer) technologyfor securing our transaction servers and MD5 encryption technology for data transfer. Itis safer than using your Credit Card at your local gas station or when ordering a pizzaover the telephone.

However, if you prefer, at Royal Ace Casino we do offer the option of calling in withyour details or contacting us via live chat.

Customer Support: For assistance regarding Royal Ace Casino depositmethods, please click here for Live Help.

Deposit Questions:[email protected]

General Questions:[email protected]

In order to provide safe, secure and fast transactions Royal Ace Casino employs theservices of a number of secure processors. Due to the high volume of transactions wehandle every day, you may see a different billing descriptor depending on the processorsecuring your transaction.

If you would like more specific information on how your transaction will be displayed onyour bank statement, please contact with us clickhere and we can provide you with the most up to date descriptors.

Royal Ace Casino does require all players to fill out a Credit Card Agreement Form andprovide a copy of a Government issued ID as well as a copy of your utility bill. Pleaseprint and scan back to us as soon as possible to:

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Email: [email protected]

Royal Ace Casino may allow several deposits before requesting these documents, however toavoid any problems or delays with your deposits, please get this document filled out andemailed back to us as soon as possible.

Customer Support: For assistance regarding Royal Ace Casino depositmethods, please click here for Live Help.

Deposit Questions:[email protected]

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General Questions:[email protected]